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Network Hardware Resale Meets Accelerated Global Market Demand With Move to Expanded, State-of-the-Art Facilities In the United States and Europe
Leading Provider of Pre-Owned Network Equipment Ramps Up Network Operations Centers, Workflow Best Practices & Quality Management to Ensure Highest Levels of Customer Support
SANTA BARBARA, Calif., April 27, 2011 /PRNewswire/ --
News Facts
-- Network Hardware Resale (NHR), the leading provider of pre-owned and new
networking equipment, continues to expand its operations to meet
ever-increasing global market demand for top-quality network products
and value-added network services.
-- NHR is tripling its inventory capacity and doubling the size of its
corporate headquarters as part of a move to new, state-of-the-art office
and warehouse facilities in Santa Barbara. The company's new
99,000-square-foot headquarters represents the largest office lease of
the year for the South Coast area and the largest industrial lease since
2005.
-- NHR also is increasing the capacity of its Amsterdam facility by nearly
50 percent to accommodate growing global customer requirements.
-- The addition of leading-edge warehouse technologies, workflow best
practices and quality management systems ensures on-time equipment
deliveries and the highest levels of technical service and support.
-- The implementation of global Network Operations Centers (NOCs)
reinforces NHR's NetSure maintenance program, which is the fastest
growing segment of the company's business.
-- With 25 years of experience, 325 employees and offices worldwide, NHR
has established a strong track record of business success and industry
leadership. The company offers its more than 10,000 customers worldwide
a wider breadth of products and services at lower costs and with faster
response than OEMs and traditional channel partners.
Technology Innovation & Best Practices Bolster Operational Excellence
-- NHR is also enhancing warehouse workflow to streamline order processing
with new conveyors, material handling equipment and wave planning
techniques.
-- In the new facility, the company will be expanding its quality assurance
processes, including a six-fold increase in its Spirent test-bed, which
is used to perform line-rate and network load testing. Advanced testing
and sustained focus on quality have enabled NHR to consistently maintain
hardware failure rate averages of less than 0.5 percent, which is well
below OEM averages.
-- Since 2008, NHR has maintained the coveted TL 9000 certification for
telecommunications industry best practices, which demonstrates a
continued ability to provide the highest levels of quality procurement
services.
-- Electrostatic Discharge Sensitive (ESDS) flooring in both Santa Barbara
and Amsterdam warehouse facilities reinforce stringent TL 9000
certification while preventing the buildup of static electricity, which
can prove harmful to electronic devices.
Customer Service Focus Sustains Aggressive Growth
-- NHR continues to drive Efficient Customer Response (ECR) and recently
extended its hours to provide "follow the sun" support and service for
all its global offices and customers.
-- Highly trained NOC staff with expertise on Cisco, Juniper, Extreme and
Foundry provide proactive network troubleshooting and around-the-clock
response to technical support questions and requests
-- Value-Added Processing (VAP) and highly trained personnel provide
customers with expert technical assistance while enabling NHR to
accommodate a wide range of unique customer requirements. More than 50
percent of the company's IT experts are Cisco certified, including CCNA,
and CCNP certifications.
-- NHR's focus on product and service quality has enabled the company to
consistently achieve double-digit growth to earn inclusion on several
prestigious industry lists, including the VARBusiness 500 and Inc. 5000
ranking of the fastest growing private companies in the nation.
Supporting Quotes
Mike Sheldon, CEO for Network Hardware Resale:
-- "NHR has continually expanded operations as well as product and service
offerings to meet the growing demands of our global customer base. This
latest expansion is our largest to date as the new headquarters and
warehouse facilities will dramatically increase our ability to lead the
secondary network industry in terms of inventory capacity as well as
offering the most comprehensive set of product procurement, testing,
network service and technical support."
Caroline Thompson, vice president of operations for Network Hardware Resale:
-- "Innovation and operational excellence are driving forces at NHR, which
are reinforced by our new, state-of-the-art warehouse and expanded
capabilities. We are aggressively embracing the latest tools,
technologies and workflow systems to exceed our customers' expectations
while raising the standard even higher for product and service quality
in our industry."
Resources
-- Pre-Owned Cisco Networking Products
http://www.networkhardware.com/Cisco/
-- Guide to Cisco's Newest Releases
http://www.networkhardware.com/
GuideToCisco/
-- Procurement and Refurbishment Quality
http://www.networkhardware.com/Quality/
-- NetSure Alternative Maintenance
http://www.networkhardware.com/
Maintenance/
-- More news from NHR
http://www.networkhardware.com/News/
About Network Hardware Resale
Network Hardware Resale (NHR) is the leading provider of pre-owned and new networking solutions. Based in Santa Barbara, Calif., the company is an independent reseller pre-owned Cisco, Juniper and Foundry networking equipment as well as an authorized reseller of resilient, scalable equipment from Force10 Networks. NHR also offers cost-effective network management, asset management, alternative maintenance and technical support services. Founded in 1986, NHR provides global sales and technical support from its California, Dallas metro, New York City metro, Amsterdam, London and Singapore locations. Organizations worldwide purchase quality networking equipment from NHR, including Global 1000 companies, small and mid-sized enterprises, government entities, educational institutions, healthcare organizations and telecommunications service providers. For more information, visit http://www.networkhardware.com.
SOURCE Network Hardware Resale
Network Hardware Resale
CONTACT: Angelique Springer Davis of Network Hardware Resale, +1-805-690-3749, adavis@networkhardware.com; or Melissa Mirabile of Fleishman-Hillard, +1-212-453-2327, melissa.mirabile@fleishman.com, for NHR
Web Site: http://www.networkhardware.com
Network Hardware Resale Meets Accelerated Global Market Demand With Move to Expanded, State-of-the-Art Facilities In the United States and Europe
Leading Provider of Pre-Owned Network Equipment Ramps Up Network Operations Centers, Workflow Best Practices & Quality Management to Ensure Highest Levels of Customer Support
SANTA BARBARA, Calif., April 27, 2011 /PRNewswire/ --
News Facts
-- Network Hardware Resale (NHR), the leading provider of pre-owned and new
networking equipment, continues to expand its operations to meet
ever-increasing global market demand for top-quality network products
and value-added network services.
-- NHR is tripling its inventory capacity and doubling the size of its
corporate headquarters as part of a move to new, state-of-the-art office
and warehouse facilities in Santa Barbara. The company's new
99,000-square-foot headquarters represents the largest office lease of
the year for the South Coast area and the largest industrial lease since
2005.
-- NHR also is increasing the capacity of its Amsterdam facility by nearly
50 percent to accommodate growing global customer requirements.
-- The addition of leading-edge warehouse technologies, workflow best
practices and quality management systems ensures on-time equipment
deliveries and the highest levels of technical service and support.
-- The implementation of global Network Operations Centers (NOCs)
reinforces NHR's NetSure maintenance program, which is the fastest
growing segment of the company's business.
-- With 25 years of experience, 325 employees and offices worldwide, NHR
has established a strong track record of business success and industry
leadership. The company offers its more than 10,000 customers worldwide
a wider breadth of products and services at lower costs and with faster
response than OEMs and traditional channel partners.
Technology Innovation & Best Practices Bolster Operational Excellence
-- NHR is also enhancing warehouse workflow to streamline order processing
with new conveyors, material handling equipment and wave planning
techniques.
-- In the new facility, the company will be expanding its quality assurance
processes, including a six-fold increase in its Spirent test-bed, which
is used to perform line-rate and network load testing. Advanced testing
and sustained focus on quality have enabled NHR to consistently maintain
hardware failure rate averages of less than 0.5 percent, which is well
below OEM averages.
-- Since 2008, NHR has maintained the coveted TL 9000 certification for
telecommunications industry best practices, which demonstrates a
continued ability to provide the highest levels of quality procurement
services.
-- Electrostatic Discharge Sensitive (ESDS) flooring in both Santa Barbara
and Amsterdam warehouse facilities reinforce stringent TL 9000
certification while preventing the buildup of static electricity, which
can prove harmful to electronic devices.
Customer Service Focus Sustains Aggressive Growth
-- NHR continues to drive Efficient Customer Response (ECR) and recently
extended its hours to provide "follow the sun" support and service for
all its global offices and customers.
-- Highly trained NOC staff with expertise on Cisco, Juniper, Extreme and
Foundry provide proactive network troubleshooting and around-the-clock
response to technical support questions and requests
-- Value-Added Processing (VAP) and highly trained personnel provide
customers with expert technical assistance while enabling NHR to
accommodate a wide range of unique customer requirements. More than 50
percent of the company's IT experts are Cisco certified, including CCNA,
and CCNP certifications.
-- NHR's focus on product and service quality has enabled the company to
consistently achieve double-digit growth to earn inclusion on several
prestigious industry lists, including the VARBusiness 500 and Inc. 5000
ranking of the fastest growing private companies in the nation.
Supporting Quotes
Mike Sheldon, CEO for Network Hardware Resale:
-- "NHR has continually expanded operations as well as product and service
offerings to meet the growing demands of our global customer base. This
latest expansion is our largest to date as the new headquarters and
warehouse facilities will dramatically increase our ability to lead the
secondary network industry in terms of inventory capacity as well as
offering the most comprehensive set of product procurement, testing,
network service and technical support."
Caroline Thompson, vice president of operations for Network Hardware Resale:
-- "Innovation and operational excellence are driving forces at NHR, which
are reinforced by our new, state-of-the-art warehouse and expanded
capabilities. We are aggressively embracing the latest tools,
technologies and workflow systems to exceed our customers' expectations
while raising the standard even higher for product and service quality
in our industry."
Resources
-- Pre-Owned Cisco Networking Products
http://www.networkhardware.com/Cisco/
-- Guide to Cisco's Newest Releases
http://www.networkhardware.com/
GuideToCisco/
-- Procurement and Refurbishment Quality
http://www.networkhardware.com/Quality/
-- NetSure Alternative Maintenance
http://www.networkhardware.com/
Maintenance/
-- More news from NHR
http://www.networkhardware.com/News/
About Network Hardware Resale
Network Hardware Resale (NHR) is the leading provider of pre-owned and new networking solutions. Based in Santa Barbara, Calif., the company is an independent reseller pre-owned Cisco, Juniper and Foundry networking equipment as well as an authorized reseller of resilient, scalable equipment from Force10 Networks. NHR also offers cost-effective network management, asset management, alternative maintenance and technical support services. Founded in 1986, NHR provides global sales and technical support from its California, Dallas metro, New York City metro, Amsterdam, London and Singapore locations. Organizations worldwide purchase quality networking equipment from NHR, including Global 1000 companies, small and mid-sized enterprises, government entities, educational institutions, healthcare organizations and telecommunications service providers. For more information, visit http://www.networkhardware.com.
SOURCE Network Hardware Resale
Network Hardware Resale
CONTACT: Angelique Springer Davis of Network Hardware Resale, +1-805-690-3749, adavis@networkhardware.com; or Melissa Mirabile of Fleishman-Hillard, +1-212-453-2327, melissa.mirabile@fleishman.com, for NHR
Web Site: http://www.networkhardware.com