New Ricoh service finds and addresses billions of dollars' worth of hidden costs and operational inefficiencies
Poster: SySAdmin
Posted on May 7, 2018 at 8:35:01 AM
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style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th> </tr></tbody></table><table class="row sub-header"style="background:#00837E;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"><table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="16px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:16px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <h4 class="text-center" style="-moz-hyphens:none;-webkit-hyphens:none;Margin:0;Margin-bottom:10px;color:#fff;font-family:Montserrat,Arial,sans-serif;font-size:18px;font-weight:400;hyphens:none;line-height:22px;margin:0;margin-bottom:10px;padding:0;text-align:center;text-transform:uppercase;word-break:none;word-wrap:normal">News From Ricoh USA, Inc.</h4><h5 class="text-center" style="-moz-hyphens:none;-webkit-hyphens:none;Margin:0;Margin-bottom:10px;color:#fff;font-family:Montserrat,Arial,sans-serif;font-size:14px;font-weight:500;hyphens:none;line-height:18px;margin:0;margin-bottom:0;padding:0;text-align:center;word-break:none;word-wrap:normal">Transmitted by PR Newswire for Journalists on <span class="prevent-break" style="display:inline-block">May 07, 2018 08:32 AM EST </span></h5></th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row header" style="background:#e5f2f3;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <h1 style="Margin:0;Margin-bottom:10px;color:#4D4E53;font-family:Montserrat,Arial,sans-serif;font-size:20px;font-weight:500;line-height:28px;margin:0;margin-bottom:0;padding:0;text-align:left;word-wrap:normal">New Ricoh service finds and addresses billions of dollars' worth of hidden costs and operational inefficiencies</h1> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> </th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th> </tr></tbody></table> <table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table><p class="sub-headline" style="Margin:0;Margin-bottom:10px;color:#4D4E53;font-family:Montserrat,Arial,sans-serif;font-size:14px;font-weight:500;line-height:20px;margin:0;margin-bottom:16px;padding:0;text-align:left"><strong>RICOH Return Mail Services empower businesses to reduce return mail volume and costs, while helping improve customer relationships</strong><p><span class="xn-location">MALVERN, Pa.</span>, <span class="xn-chron">May 7, 2018</span> /PRNewswire/ -- <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasfmSAeFSHmBb7D7jUFjyV3vdHlK1uWBnEEncqhT4AZpxgVj-2BxA-2F6t-2FCobpDavhXcMce-2FuZi6y7Apwql-2Fj7PLAFPSs54JZv7uctFCXTHcCd8pW04W4HY1gXB53tiIhC7QXBALUco1cjvGqPIIl1IxbXMbW0HoTlMpq2rrKyrzlJHKrdiW9JSPeuGK7hOjLB5I2A-3D-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoNRiwVS5FWJyZ9XfENhC2LoDOdyR17AKVdBX-2FKUf8BIdDzxJ5G5gCFCIibvm62H76qeRcGZMQQjFQGssMTSHTUBCr48iQh-2ByXNKg646qOPAH9xeA-2FifQFJGiX9yziW2h2K2scdeijC9WtNzM43Kbv1w-3D-3D" rel="nofollow" target="_blank">Ricoh <span class="xn-location">USA</span>, Inc.</a> announced today RICOH Return Mail Services, an end-to-end solution that helps businesses better manage the more than 6 billion<sup>1</sup> pieces of undeliverable-as-addressed (UAA) mail. These UAA mail pieces are not only plentiful, but they can also be costly. Return Mail Services offer businesses a repeatable, value-added handling process that reduces the burden of returned mail and provides accountability, control and transparency of the entire process. It is a hassle-free service to a previously manual, inefficient process involving collecting and storing UAA mail, sorting it according to sender, and physically delivering it to the correct department. With this service, not only are those steps automated, but businesses now have access to reporting and analytics that can help improve customer relationships, identify lost customers and enhance customer experience. </p>
<p>"In today's business world, if you're not focusing on customer experience, you can potentially lose them. And returned mail is a direct indicator that you're running the risk of just that. Our new service helps businesses reconnect with these valuable customers," said <span class="xn-person">Bill Webb</span>, Vice President, Services & Strategy Development, Ricoh <span class="xn-location">USA</span>, Inc. "Return Mail Services provides insights into why the piece is returned so adjustments can be made to reduce costs, boost efficiencies and stay connected to customers."</p><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"><center data-parsed="" style="min-width:510px;width:100%"><img src="https://mma.prnewswire.com/media/341400/ricoh_logo_brodeur.jpg" alt="" align="center" class="float-center" style="-ms-interpolation-mode:bicubic;Margin:0 auto;clear:both;display:block;float:none;margin:0 auto;max-width:100%;outline:0;text-align:center;text-decoration:none;width:auto"></center></th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">
<p>According to <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasdHgDASb-2BEZ7dRGoTFjihmVeNVI3R3V0iqpuahl-2BWDWkDFxSxB-2F7nDbwOqfP9mqc0EuA-2BXJA-2BWMIRrMcOK-2BC2Rcv3k3cXA4gTzguDL93Jgkr_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoGf4cxZGwiQyY5UQljvYJQ6XXJ7IG-2FIcbDCcvHDuWfcVEuDAsNhGzlW-2BeSwJ3CIrVwo7JAZHlOTDfMB5WREBpxT916TN7n5HuUOFE0uh37QoTisuW-2FBv2NQC-2BFLsSaYLxnGzfTE5ZxpZylhHJGTbj1w-3D-3D" rel="nofollow" target="_blank">the United States Postal Service</a> (USPS), every year, millions of people move without alerting the post office. Moving without a forwarding address is a primary cause that contributes to <a href="http://email.prnewswire.com/wf/click?upn=z3qiKnBCpunqdJkRppsiETX2pOrbeDKr3rW-2FwV7WU9VQbYCxfjjrDTKnIz40tJ0tJ-2Fg4Mr2nwRePm06H91bVJJLh6qNxoyVW-2FpqrNtHpTHEZihjgPEFlxGVpcWloFZeF_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoboVbxHt9lPS8cMk7URsXRBGAngusyDbhS-2F7Ksm9uxa2whdhCEZBZ7YhMA4H-2BbLA8LsFj-2B-2FE46OzcODwwHqdZWC2lX8Lfc9EK-2FacAa7dOynMMwb-2BCLp1nVVQ6-2B8e-2BC-2Fv66Eek-2F8OqVquq8MusMAShaw-3D-3D" rel="nofollow" target="_blank">nearly 6.2 billion mail pieces</a> being UAA last year. Of those, more than 1 in 5 <a href="http://email.prnewswire.com/wf/click?upn=z3qiKnBCpunqdJkRppsiETX2pOrbeDKr3rW-2FwV7WU9VQbYCxfjjrDTKnIz40tJ0tJ-2Fg4Mr2nwRePm06H91bVJJLh6qNxoyVW-2FpqrNtHpTHEZihjgPEFlxGVpcWloFZeF_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoU0bb-2F0PvUtmNlrEOT0wZIpmlsppDXn4Bl5-2FDM8tYl5-2Bdja5c-2F6AzIAMDmsK9EsxttqWyCdL6DpTTozMVB49yIFByopfSOnN1lDx-2F6zjfT79vniznr2YlwsiqeFrq3nnyKuEleL0F-2FMrPIdQ3i6zN8Q-3D-3D" rel="nofollow" target="_blank">were returned to sender</a>. At a time when producing and sending mail can cost organizations several dollars apiece, uncovering unnecessary costs is a must. Further, correcting and re-sending those â often time-sensitive â mail pieces manually can take days or even weeks, potentially harming customer relationships. Another avoidable cost is the risk of incurring fines if first class mail is unaccounted for in an audit. </p>
<p>Return Mail Services collect return mail, either via specially designated PO box or on-site pickup and can update the address with up to date proprietary databases. A proprietary process classifies return mail by department or document type, enabling 48-hour turnarounds to the person responsible for the returned mail piece, so they can quickly decide how to proceed. From there, users have the choice to update their customer relationship management (CRM) database with the customer's new address and re-send at the push of a button, or stop mail and contact the customer via other channels. </p>
<p>Via a cloud-based portal, real-time transparency is accessible anywhere. Users can access key data, such as total scans, records to be remediated, number of movers, reason for return, the quality of optical character recognition (OCR) data, SLA performance and cost savings, among others. These insights across the entire process can help further optimize and provide insight into ROI, as well as aiding compliance with external audit requests.</p>
<p>For more information on Ricoh's offerings, visit <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasfmSAeFSHmBb7D7jUFjyV3vdHlK1uWBnEEncqhT4AZpxgVj-2BxA-2F6t-2FCobpDavhXcMce-2FuZi6y7Apwql-2Fj7PLAFPSs54JZv7uctFCXTHcCd8pW04W4HY1gXB53tiIhC7QXBALUco1cjvGqPIIl1IxbXMbW0HoTlMpq2rrKyrzlJHKrdiW9JSPeuGK7hOjLB5I2A-3D-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVox9QbOfwaXg7gpy-2Fac1Zyf39ZUXv6yeDZAKAjPI7QULK8KzZzwQa2RKyc2uiMcHbAaUge3nlsotm5wvRyk2mQYiHrBKSys-2BGdncB-2FmoUlSo6-2FtE5yKzx-2F1-2FzLY1DigMh18IwMLXdxfdiZ6LJtv9Grgg-3D-3D" rel="nofollow" target="_blank">http://www.ricoh-usa.com</a> or follow the company's social media channels on <a href="http://email.prnewswire.com/wf/click?upn=ZrWzD7t39xxz74k8LtTHCKXwdjH2exZhQaemS3u39PuL0jI-2B4sXMk-2Bo9qAH1-2F0-2Fs_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoYaEfMtdYzavAQlFaoY970igXCRI2-2BcXCHXWOUtdRleEz0jcLgj5yTbEKHwiRlwxJiUp-2FPbsSAAPeVuMmAOHcKqUevMDNr6VUpF1yq6Y7tnUNlA6iEf5VcDicOQIesMjWTvT2H1Rs13sYdddGfDcsNw-3D-3D" rel="nofollow" target="_blank">Twitter</a>, <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasQ-2FREeMBG2bqGXdCB4XzZ7Cxu45DoX-2BhvSQ1NnMwVoa7_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVobuMuqAKRZR47Au8Yhkqv0rbZUAQA4X29E628eylxMb9qaoctRPu1yhlbtxSpUqRfuwxaU7xrEUWlGtaMIgP0u7aWPHf2r08bBX86doEo4jU8wwGfXpxbFr-2B21LdkB0Y1nhtrqHQVSPPiyqdlpL1bbQ-3D-3D" rel="nofollow" target="_blank">Facebook</a> and <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasaGI94tj-2F1l36fYlCraRYLFwMnpaz3JHBbjkLlJh0UgT_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoZCETzMXWH4Fb5gHTcK6tgKrOtIvvx-2FsaWBjcWKhL6-2BJJdGTeAVomcwTjxGmXBbqIlK5WO-2F2AZgeXiJQX9ZbVirSjOrWoSJugbbnAvQ6nYPO4JHvQhAUnD4MrtttpFJHvIGpgpcGMU4EUr0YL-2FYe3Hg-3D-3D" rel="nofollow" target="_blank">LinkedIn</a>.</p>
<p><sup>1</sup> "Table 2.2: Final Disposition of Volume (Millions) of UAA Mail by Class of Mail / Rate Category â FY17." United States Postal Service. <a href="http://email.prnewswire.com/wf/click?upn=z3qiKnBCpunqdJkRppsiETX2pOrbeDKr3rW-2FwV7WU9VQbYCxfjjrDTKnIz40tJ0tJ-2Fg4Mr2nwRePm06H91bVJJLh6qNxoyVW-2FpqrNtHpTHEZihjgPEFlxGVpcWloFZeF_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoiVa-2FFl-2Fdi2NcK8d0oA87wQrOrIfrgehgQOFMQ6N4bmOojdY70e43AXsMLsfrZGW3YUuuI-2Fto2HCg-2B2tIP1-2B42vKsSjOQGAibHE9mEZQDwz14FJZniwQ4IfXSG3pWd7jcO7IFv1Pfly6F-2BVyqy2ccug-3D-3D" rel="nofollow" target="_blank">https://postalpro.usps.com/undeliverable-addressed-uaa-mail/VolTables_PARS2017</a> </p>
<p><b>| </b><b>About</b><b> Ricoh</b> <b>|</b></p>
<p>Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.</p>
<p>Headquartered in <span class="xn-location">Tokyo</span>, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended <span class="xn-chron">March 2017</span>, Ricoh Group had worldwide sales of <span class="xn-money">2,028 billion yen</span> (approx. <span class="xn-money">18.2 billion USD</span>).</p>
<p>For further information, please visit <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj7zgduXN-2FtqkGRXh2zqJgH9f78IbUWfVNbLbZavhvjibgIuXIFK3Ql2DlwW0fUz1UnQMW4-2FTN7Up1jnvW7bnRMCkQv-2Foz7jgzOw58avQiHKFZqOFPFsY0ClZWqUX7BCrQ9LnqJ-2B-2BRiHCikbWe-2F9VsiWwEdEGSJeoEmZIx6aE7yeZLNE8itipjFkTz7oPEwbJXQ-3D-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoXvmu654HiC3vbh6Zbt9sYq3-2FoZPSEF55mQHdp11jlftrHu0MxVHAcQt-2Bxs5osPsCZF7-2Bs-2BTfF1rJZ3PmGwzkZL422kfaOb0i3tgnpaNpDUSsB2-2BqsTHiotOATRhhfFFLCUU3W8jQIbQN8xcxSfvmZw-3D-3D" rel="nofollow" target="_blank"><b>http://www.ricoh.com</b></a></p>
<p class="prntac">© 2018 Ricoh <span class="xn-location">USA</span>, Inc. All rights reserved. All referenced product names are the trademarks of their respective companies.</p>
<p><b>Contact:</b></p>
<p><span class="xn-person">John Greco</span> <br>Ricoh <span class="xn-location">USA</span>, Inc. <br>(973) 882-2023<br><a href="mailto:john.greco@ricoh-usa.com" rel="nofollow" target="_blank">john.greco@ricoh-usa.com</a></p>
<p><span class="xn-person">Tracey Sheehy</span> <br>Breakaway Communications for Ricoh<br>(908) 705-4596<br><a href="mailto:tsheehy@breakawaycom.com" rel="nofollow" target="_blank">tsheehy@breakawaycom.com</a></p>
<p>SOURCE Ricoh <span class="xn-location">USA</span>, Inc.</p><p style="Margin:0;Margin-bottom:10px;color:#4D4E53;font-family:Montserrat,Arial,sans-serif;font-size:14px;font-weight:400;line-height:28px;margin:0;margin-bottom:16px;padding:0;text-align:left">Web Site: <a href='http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj72XyNue0r3ftqmvWxmz1x4-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoFjlk7NT9nM63EqMeMIO324JTeIJWbhQf2oPEl3xJL6RLQZhOhxBMfoQ7ce92P-2FoaQthdsyD-2FObXMz0VwtrMNNSJICdaT4spqxzeDV-2BQnOQfT8uR0SWvukw1lzt1hwPbhRCHYL1OO3d3-2FHyvKj3Benw-3D-3D' style='Margin:0;color:#00607F;font-family:Montserrat,Arial,sans-serif;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left;text-decoration:none'>http://www.ricoh-usa.com</a></p><table class="spacer" 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<p>"In today's business world, if you're not focusing on customer experience, you can potentially lose them. And returned mail is a direct indicator that you're running the risk of just that. Our new service helps businesses reconnect with these valuable customers," said <span class="xn-person">Bill Webb</span>, Vice President, Services & Strategy Development, Ricoh <span class="xn-location">USA</span>, Inc. "Return Mail Services provides insights into why the piece is returned so adjustments can be made to reduce costs, boost efficiencies and stay connected to customers."</p><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"><center data-parsed="" style="min-width:510px;width:100%"><img src="https://mma.prnewswire.com/media/341400/ricoh_logo_brodeur.jpg" alt="" align="center" class="float-center" style="-ms-interpolation-mode:bicubic;Margin:0 auto;clear:both;display:block;float:none;margin:0 auto;max-width:100%;outline:0;text-align:center;text-decoration:none;width:auto"></center></th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left">
<p>According to <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasdHgDASb-2BEZ7dRGoTFjihmVeNVI3R3V0iqpuahl-2BWDWkDFxSxB-2F7nDbwOqfP9mqc0EuA-2BXJA-2BWMIRrMcOK-2BC2Rcv3k3cXA4gTzguDL93Jgkr_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoGf4cxZGwiQyY5UQljvYJQ6XXJ7IG-2FIcbDCcvHDuWfcVEuDAsNhGzlW-2BeSwJ3CIrVwo7JAZHlOTDfMB5WREBpxT916TN7n5HuUOFE0uh37QoTisuW-2FBv2NQC-2BFLsSaYLxnGzfTE5ZxpZylhHJGTbj1w-3D-3D" rel="nofollow" target="_blank">the United States Postal Service</a> (USPS), every year, millions of people move without alerting the post office. Moving without a forwarding address is a primary cause that contributes to <a href="http://email.prnewswire.com/wf/click?upn=z3qiKnBCpunqdJkRppsiETX2pOrbeDKr3rW-2FwV7WU9VQbYCxfjjrDTKnIz40tJ0tJ-2Fg4Mr2nwRePm06H91bVJJLh6qNxoyVW-2FpqrNtHpTHEZihjgPEFlxGVpcWloFZeF_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoboVbxHt9lPS8cMk7URsXRBGAngusyDbhS-2F7Ksm9uxa2whdhCEZBZ7YhMA4H-2BbLA8LsFj-2B-2FE46OzcODwwHqdZWC2lX8Lfc9EK-2FacAa7dOynMMwb-2BCLp1nVVQ6-2B8e-2BC-2Fv66Eek-2F8OqVquq8MusMAShaw-3D-3D" rel="nofollow" target="_blank">nearly 6.2 billion mail pieces</a> being UAA last year. Of those, more than 1 in 5 <a href="http://email.prnewswire.com/wf/click?upn=z3qiKnBCpunqdJkRppsiETX2pOrbeDKr3rW-2FwV7WU9VQbYCxfjjrDTKnIz40tJ0tJ-2Fg4Mr2nwRePm06H91bVJJLh6qNxoyVW-2FpqrNtHpTHEZihjgPEFlxGVpcWloFZeF_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoU0bb-2F0PvUtmNlrEOT0wZIpmlsppDXn4Bl5-2FDM8tYl5-2Bdja5c-2F6AzIAMDmsK9EsxttqWyCdL6DpTTozMVB49yIFByopfSOnN1lDx-2F6zjfT79vniznr2YlwsiqeFrq3nnyKuEleL0F-2FMrPIdQ3i6zN8Q-3D-3D" rel="nofollow" target="_blank">were returned to sender</a>. At a time when producing and sending mail can cost organizations several dollars apiece, uncovering unnecessary costs is a must. Further, correcting and re-sending those â often time-sensitive â mail pieces manually can take days or even weeks, potentially harming customer relationships. Another avoidable cost is the risk of incurring fines if first class mail is unaccounted for in an audit. </p>
<p>Return Mail Services collect return mail, either via specially designated PO box or on-site pickup and can update the address with up to date proprietary databases. A proprietary process classifies return mail by department or document type, enabling 48-hour turnarounds to the person responsible for the returned mail piece, so they can quickly decide how to proceed. From there, users have the choice to update their customer relationship management (CRM) database with the customer's new address and re-send at the push of a button, or stop mail and contact the customer via other channels. </p>
<p>Via a cloud-based portal, real-time transparency is accessible anywhere. Users can access key data, such as total scans, records to be remediated, number of movers, reason for return, the quality of optical character recognition (OCR) data, SLA performance and cost savings, among others. These insights across the entire process can help further optimize and provide insight into ROI, as well as aiding compliance with external audit requests.</p>
<p>For more information on Ricoh's offerings, visit <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasfmSAeFSHmBb7D7jUFjyV3vdHlK1uWBnEEncqhT4AZpxgVj-2BxA-2F6t-2FCobpDavhXcMce-2FuZi6y7Apwql-2Fj7PLAFPSs54JZv7uctFCXTHcCd8pW04W4HY1gXB53tiIhC7QXBALUco1cjvGqPIIl1IxbXMbW0HoTlMpq2rrKyrzlJHKrdiW9JSPeuGK7hOjLB5I2A-3D-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVox9QbOfwaXg7gpy-2Fac1Zyf39ZUXv6yeDZAKAjPI7QULK8KzZzwQa2RKyc2uiMcHbAaUge3nlsotm5wvRyk2mQYiHrBKSys-2BGdncB-2FmoUlSo6-2FtE5yKzx-2F1-2FzLY1DigMh18IwMLXdxfdiZ6LJtv9Grgg-3D-3D" rel="nofollow" target="_blank">http://www.ricoh-usa.com</a> or follow the company's social media channels on <a href="http://email.prnewswire.com/wf/click?upn=ZrWzD7t39xxz74k8LtTHCKXwdjH2exZhQaemS3u39PuL0jI-2B4sXMk-2Bo9qAH1-2F0-2Fs_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoYaEfMtdYzavAQlFaoY970igXCRI2-2BcXCHXWOUtdRleEz0jcLgj5yTbEKHwiRlwxJiUp-2FPbsSAAPeVuMmAOHcKqUevMDNr6VUpF1yq6Y7tnUNlA6iEf5VcDicOQIesMjWTvT2H1Rs13sYdddGfDcsNw-3D-3D" rel="nofollow" target="_blank">Twitter</a>, <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasQ-2FREeMBG2bqGXdCB4XzZ7Cxu45DoX-2BhvSQ1NnMwVoa7_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVobuMuqAKRZR47Au8Yhkqv0rbZUAQA4X29E628eylxMb9qaoctRPu1yhlbtxSpUqRfuwxaU7xrEUWlGtaMIgP0u7aWPHf2r08bBX86doEo4jU8wwGfXpxbFr-2B21LdkB0Y1nhtrqHQVSPPiyqdlpL1bbQ-3D-3D" rel="nofollow" target="_blank">Facebook</a> and <a href="http://email.prnewswire.com/wf/click?upn=7VDqtAz2AW-2FeY7XnbvsasaGI94tj-2F1l36fYlCraRYLFwMnpaz3JHBbjkLlJh0UgT_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoZCETzMXWH4Fb5gHTcK6tgKrOtIvvx-2FsaWBjcWKhL6-2BJJdGTeAVomcwTjxGmXBbqIlK5WO-2F2AZgeXiJQX9ZbVirSjOrWoSJugbbnAvQ6nYPO4JHvQhAUnD4MrtttpFJHvIGpgpcGMU4EUr0YL-2FYe3Hg-3D-3D" rel="nofollow" target="_blank">LinkedIn</a>.</p>
<p><sup>1</sup> "Table 2.2: Final Disposition of Volume (Millions) of UAA Mail by Class of Mail / Rate Category â FY17." United States Postal Service. <a href="http://email.prnewswire.com/wf/click?upn=z3qiKnBCpunqdJkRppsiETX2pOrbeDKr3rW-2FwV7WU9VQbYCxfjjrDTKnIz40tJ0tJ-2Fg4Mr2nwRePm06H91bVJJLh6qNxoyVW-2FpqrNtHpTHEZihjgPEFlxGVpcWloFZeF_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoiVa-2FFl-2Fdi2NcK8d0oA87wQrOrIfrgehgQOFMQ6N4bmOojdY70e43AXsMLsfrZGW3YUuuI-2Fto2HCg-2B2tIP1-2B42vKsSjOQGAibHE9mEZQDwz14FJZniwQ4IfXSG3pWd7jcO7IFv1Pfly6F-2BVyqy2ccug-3D-3D" rel="nofollow" target="_blank">https://postalpro.usps.com/undeliverable-addressed-uaa-mail/VolTables_PARS2017</a> </p>
<p><b>| </b><b>About</b><b> Ricoh</b> <b>|</b></p>
<p>Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.</p>
<p>Headquartered in <span class="xn-location">Tokyo</span>, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended <span class="xn-chron">March 2017</span>, Ricoh Group had worldwide sales of <span class="xn-money">2,028 billion yen</span> (approx. <span class="xn-money">18.2 billion USD</span>).</p>
<p>For further information, please visit <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj7zgduXN-2FtqkGRXh2zqJgH9f78IbUWfVNbLbZavhvjibgIuXIFK3Ql2DlwW0fUz1UnQMW4-2FTN7Up1jnvW7bnRMCkQv-2Foz7jgzOw58avQiHKFZqOFPFsY0ClZWqUX7BCrQ9LnqJ-2B-2BRiHCikbWe-2F9VsiWwEdEGSJeoEmZIx6aE7yeZLNE8itipjFkTz7oPEwbJXQ-3D-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoXvmu654HiC3vbh6Zbt9sYq3-2FoZPSEF55mQHdp11jlftrHu0MxVHAcQt-2Bxs5osPsCZF7-2Bs-2BTfF1rJZ3PmGwzkZL422kfaOb0i3tgnpaNpDUSsB2-2BqsTHiotOATRhhfFFLCUU3W8jQIbQN8xcxSfvmZw-3D-3D" rel="nofollow" target="_blank"><b>http://www.ricoh.com</b></a></p>
<p class="prntac">© 2018 Ricoh <span class="xn-location">USA</span>, Inc. All rights reserved. All referenced product names are the trademarks of their respective companies.</p>
<p><b>Contact:</b></p>
<p><span class="xn-person">John Greco</span> <br>Ricoh <span class="xn-location">USA</span>, Inc. <br>(973) 882-2023<br><a href="mailto:john.greco@ricoh-usa.com" rel="nofollow" target="_blank">john.greco@ricoh-usa.com</a></p>
<p><span class="xn-person">Tracey Sheehy</span> <br>Breakaway Communications for Ricoh<br>(908) 705-4596<br><a href="mailto:tsheehy@breakawaycom.com" rel="nofollow" target="_blank">tsheehy@breakawaycom.com</a></p>
<p>SOURCE Ricoh <span class="xn-location">USA</span>, Inc.</p><p style="Margin:0;Margin-bottom:10px;color:#4D4E53;font-family:Montserrat,Arial,sans-serif;font-size:14px;font-weight:400;line-height:28px;margin:0;margin-bottom:16px;padding:0;text-align:left">Web Site: <a href='http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj72XyNue0r3ftqmvWxmz1x4-3D_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75x3SBlTBiIYmc-2Fs5z9vidblEh1G3-2FOYsafpNXHZHrv1DNP8mADpzwq1qhAFj1D-2FkObHGk1vkAlWkeEQq2iuaMJSjJmzSh5UT-2BIc-2FEbeCAU2c7FRgxOyqi2RbTd4KaagVoFjlk7NT9nM63EqMeMIO324JTeIJWbhQf2oPEl3xJL6RLQZhOhxBMfoQ7ce92P-2FoaQthdsyD-2FObXMz0VwtrMNNSJICdaT4spqxzeDV-2BQnOQfT8uR0SWvukw1lzt1hwPbhRCHYL1OO3d3-2FHyvKj3Benw-3D-3D' style='Margin:0;color:#00607F;font-family:Montserrat,Arial,sans-serif;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left;text-decoration:none'>http://www.ricoh-usa.com</a></p><table class="spacer" 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